D2C Exchange-only policy: We accept exchanges within 10 days of delivery for eligible items. To be eligible: item must be unused, with tags, and in original packaging. Exchanges are accepted for size/color/product change subject to stock. Shipping for exchange: [owner decision — e.g., customer pays return shipping; company covers resend?].
How to request an exchange: Email [EMAIL] with order number and photos, or use Returns portal. Exchanges are processed within 7–10 business days of receiving the returned product. Final sale items (marked as Final Sale) are not eligible for exchange.